Terms of Service

Welcome to Violoop (the “App” or the “Service”). The Service is provided and operated by Shenzhen Benwei Wujie Technology Co., Ltd. (registered address: 2201B, International Culture Building, No. 3039 Shennan Middle Road, Funan Community, Futian Subdistrict, Futian District, Shenzhen; “we,” “us,” or “our”).

This Agreement is a legally binding agreement between you and us governing your download, installation, registration, and use of the Service. Please read and fully understand all of its terms before using the Service, especially the clauses that exclude or limit liability and the clauses on dispute resolution and governing law (usually highlighted in bold). If you do not agree to any part of this Agreement, please do not use the Service.

1. Acceptance and Effectiveness

1.1 When you check the box to agree, click “Agree and Continue,” or use the Service in any manner including registration, login, or actual use, you indicate that you have read, understood, and accepted all of this Agreement, and this Agreement becomes effective between you and us.

1.2 If you are under 18 years of age or are otherwise legally deemed a person with limited capacity for civil conduct, please read this Agreement accompanied by your guardian and use the Service only after obtaining your guardian’s consent.

2. Account and Login

2.1 The Service supports login via third-party accounts (such as Google and Apple). When you log in using a third-party account, you must also comply with the terms of service of the relevant third-party platform, and you authorize us to obtain the account identification information that the third-party platform provides to us and that is necessary to complete login.

2.2 You should properly safeguard your account and login credentials. To enhance account security, the App supports enabling device biometrics (fingerprint/face) for local unlocking; biometric information is processed only locally on your device by the operating system, and we do not collect or upload it.

2.3 You understand and agree that all actions taken through your account are deemed to be your own conduct, and you bear the resulting responsibility. If you discover that your account has been used without authorization or that there are other security issues, please contact us immediately through the channels set out in this Agreement.

3. Service Content

The Service may provide you with the following features (subject to what the App actually offers):

3.1 AI conversation and voice dictation: You can interact with the AI assistant via text or voice. Voice will be transcribed into text and, together with your input, used to generate replies.

3.2 Device management and remote control: You can add and manage devices that you own or are authorized to use, and view and control them remotely (including but not limited to screen display and mouse and keyboard operations).

3.3 Messages and schedules: message records, scheduling and related reminders, push notifications, etc.

3.4 We have the right to add, adjust, or discontinue certain features based on business needs. The specific content, pricing, and billing rules of paid features (such as membership/VIP services) are subject to the in-app display and the corresponding payment terms.

4. User Conduct

4.1 You undertake to use the Service legally and in compliance, and shall not use the Service to engage in any conduct that violates laws and regulations, infringes the lawful rights and interests of others, or violates public order and good morals, including but not limited to:

• creating, publishing, or disseminating illegal or harmful information;
• infringing others’ intellectual property, privacy, trade secrets, or other lawful rights and interests;
• carrying out network attacks, spreading malicious programs, illegally obtaining data, or other acts that endanger network security;
• using AI features to generate or disseminate false, fraudulent, illegal, or misleading content.

4.2 Regarding remote control: You may only remotely view and control devices that you own or have been lawfully authorized to use. You must not use the Service’s remote-control features to access or control any unauthorized device, or to carry out any unauthorized or illegal operation through it. You bear all consequences arising from your violation of this clause.

4.3 You must not reverse engineer, decompile, or crack the Service, or maliciously invoke, interfere with, or disrupt its normal operation by automated means.

5. User Content and Authorization

5.1 You are responsible for the content you input, upload, or generate through the Service (including voice, text, conversation records, etc., collectively “User Content”). You should ensure that you hold lawful rights to the User Content and that it does not infringe any third party’s rights and interests.

5.2 As necessary to provide and improve the Service to you, you authorize us, our affiliates, and the service providers we engage to deliver the Service’s features (see the Privacy Policy) to store, process, and transmit User Content within the scope of providing the Service. This authorization is limited to the purpose of delivering the Service’s features.

6. AI-Generated Content

6.1 Some features of the Service rely on artificial intelligence models to generate content. AI-generated content may be inaccurate, incomplete, or inappropriate, does not represent our views or position, and does not constitute any professional advice (including but not limited to medical, legal, or financial advice). You should exercise independent judgment and bear the risks arising from reliance on such content.

7. Intellectual Property

7.1 Except for User Content, the intellectual property in the software, interfaces, trademarks, logos, text, graphics, and other content contained in the Service belongs to us or the respective rights holders, and you may not use it without permission.

8. Third-Party Services

8.1 The operation of the Service relies on services provided by third parties (such as third-party login, push notifications, AI and voice processing, signaling transmission, etc.). Such third-party services are governed by their respective terms and policies, and we are not responsible for the availability or legality of the third-party services themselves or for the consequences arising therefrom.

9. Disclaimer and Limitation of Liability

9.1 To the maximum extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis, and we make no express or implied warranty as to the stability, timeliness, security, or accuracy of the Service or its meeting your specific needs.

9.2 To the maximum extent permitted by applicable law, we are not liable for any indirect, incidental, punitive, or consequential damages arising from the use of or inability to use the Service. This clause does not exclude or limit liability that cannot be excluded or limited by law (such as personal injury caused by our intent or gross negligence).

9.3 Where the Service is affected by force majeure, network failures, third-party service interruptions, government actions, or other causes beyond our reasonable control, we are not liable to the extent permitted by applicable law, but will make reasonable efforts to mitigate.

10. Changes, Suspension, and Termination of the Service

10.1 We may change, suspend, or terminate all or part of the Service due to business adjustments, technical upgrades, compliance requirements, or other reasons, and will provide advance notice where reasonably practicable.

10.2 If you violate this Agreement, we have the right to take measures such as warnings, restricting or suspending features, or terminating the Service, as appropriate.

11. Changes to This Agreement

11.1 We may revise this Agreement in response to changes in laws and regulations or business needs. The revised Agreement will be brought to your attention through in-app notices, re-requesting consent, or other means. If you do not agree to the revisions, you should stop using the Service; your continued use after the revisions take effect is deemed acceptance of the revised Agreement.

12. Governing Law and Dispute Resolution

12.1 The conclusion, validity, interpretation, and performance of this Agreement, and the resolution of disputes, are governed by the laws of the mainland of the People’s Republic of China (excluding conflict-of-law rules).

12.2 Any dispute arising from this Agreement or the Service shall first be resolved through friendly negotiation between the parties; if negotiation fails, either party may bring a lawsuit before the People’s Court of Futian District, Shenzhen.

13. Miscellaneous

13.1 This Agreement and the Privacy Policy together constitute the complete agreement between you and us regarding the Service.

13.2 If any provision of this Agreement is held invalid or unenforceable, it shall not affect the validity of the remaining provisions.

13.3 If you have any questions about this Agreement, please contact us at support@bvio.ai.

Last updated: May 21, 2026